There are no pre-requisites to attend this ITIL Foundation Training session delivered by Digital Learning Solutions

Sign-up today seating is limited and previous classes have filled up quickly.

You have heard your professional peers talking about IT Service Management (ITSM) and IT Infrastructure Library (ITIL). You have been reading about the concepts of ITSM and ITIL. IT Service Management provides a descriptive framework of processes that enable IT organizations to develop the right people skills in a culture of service excellence. ITIL is the integrated set of skills and procedures to deliver professional IT services to the business at low costs with minimum risks.

Now is your opportunity to learn about:

• Aligning business and IT goals
• Delivering information technology as a set of services to the business customer using the right tools and technologies
• Providing the underpinning of IT support for business processes and tasks of IT decision makers
• Enabling change, and facilitating business transformation
• Manage IT processes in an efficient & effective manner
• Skills for designing & developing the environment
• Improved communication and customer satisfaction through better and measurable availability and performance

Join us for 2.5 days of what may be the most significant impact you make to your IT career - connect IT to Business. Hurry sign up today while seating is still available.

ITIL Foundation Course : An introduction to the fundamentals of IT Service Management. This course will introduce you to the IT Infrastructure Library, and the ten basic Service Support and Delivery processes. The course is delivered over a 2 ½ day period - approximately 20 hours of classroom lecture and in-class collaboration with instructors and student peers.

The best way to learn is from peers and coaches. Discussing real life cases & stories. Therefore we provide access to a collaboration environment to discuss home work, cases and to prepare for certification. After the training you can stay connected with the ITIL Practitioners community at low costs.

ITIL Foundation Course Certification Examination ($140 per attempt): Foundation certification is the first step to Service Management professional. It is the prerequisite for Practitioner's and Manager's certificate in IT service management.

A one-hour 40 question multiple choice certification examination can be scheduled through Prometric.

The certificate has an international value. It is YOUR certificate, not a company document.

Don't miss out sign up today while space is still available.